A message from Vanity Nails

24 Jul 2020

To our valued clients,

As you may have seen, a customer who visited Vanity Nails on Saturday July 18 between 9am to 10.30am has tested positive to COVID-19.

We wanted to tell you about the measures we immediately put in place as soon as we were notified of the case by NSW Health, to ensure the further safety of our customers and staff, including:

  • Having all our staff tested for COVID 19 immediately. All results have returned NEGATIVE, and our staff are confirmed NOT to have contracted COVID-19.
  • Irrespective of all staff on duty yielding a Negative COVID 19 result, we nonetheless enacted a 14-day self-isolation program for the staff who were working on Saturday 18 July 2020
  • The Nail Salon was closed on Monday 20 July as soon as we were notified of the case and thoroughly cleaned and sanitised
  • As a precaution, Carlingford Court Centre Management, also did a deep clean of the entire centre on Monday 20 July

We are continuing to follow directions from NSW Health in order to ensure the salon is COVID-safe and adheres with the current restrictions and standards. As a beauty service provider, we already put in place very high standards of cleaning and hygiene, and have been vigilant throughout this period with additional sanitisation, as well as following social distancing in our store.

We understand that our community is concerned about recent cases, and may have questions, and we wanted you to know the steps we have taken so that our customers can continue to feel confident to visit us safely. We have received no advice which indicates there was any risk to other customers or retail team members who visited our store Vanity Nails or the centre.

The team at Vanity Nails strives to become the best in our field and ensure our customers’ experience in store with us is positive beyond expectations. Please keep an eye out for a message via text from our team – it will be full of information on new products and availability times.

If you’re showing any COVID-19 symptoms – we encourage you to get tested and adhere to isolation guidelines, and support our NSW community.

Thank you to our customers for their ongoing support and we look forward to seeing you all soon in our salon.

Sincerely,

Vanity Nails Team