Norm and Louise from Sparks & Feros have been at Carlingford Court for over 30 years, providing outstanding service to all customers new and old!
We recently spoke to the team from Sparks & Feros and asked them a few questions about their experience in the centre and what sets them apart from the rest.
Tell us a bit about you:
Sparks & Feros is a vibrant Optical boutique at Carlingford Court Shopping Centre, specialising in premium eyewear and eyecare. Our team is passionate about providing a unique eye care experience for our patients and clients, blending expert knowledge with style and exceptional customer service.
How long have you been in the centre?
We have been proud members of the Carlingford Court community for over 30 years, and we cherish the relationships we've built with our customers during this time.
What do you love most about the centre/community?
There is a strong sense of community at Carlingford Court. We love the diverse range of visitors and regulars that frequent our centre. Being smaller than nearby giant regional centres, we feel that Carlingford Court offers a uniquely welcoming atmosphere that fosters strong connections between retailers and customers. It truly feels like a second home for us.
Do you have any special offers before Christmas?
Yes, we have exciting Christmas offers! Visit us before 31st Dec to enjoy exclusive discounts, festive bundles, and maybe a little surprise for our valued customers. Stay tuned on our social media for more details! Follow us on Instagram @sparksferos or just search "Sparks & Feros" on Facebook.
What do you enjoy the most about what you do?
As independent optometrists, what we love most is being able to curate unique and trendy eyewear collections for our customers to match their eye care needs. We find it incredibly rewarding to see the joy on their faces when they find that perfect pair of glasses or sunglasses. It's not just about selling products; it's about creating memorable shopping experiences.
How does Sparks & Feros differ from everyone else?
Sparks & Feros stands out through our commitment to eye care by using the most advanced technology and exclusive eyewear products combined with a truly personalised service. Our aim is to give our patients the clearest vision possible, and we believe that protecting their eye sight is a priority! We also strive to offer an eye care and eyewear experience that goes beyond their expectations.
How would you describe the customer experience at Sparks & Feros?
Our customer experience is characterised by a blend of style, warmth, and attention to detail. From personalised assistance to a carefully curated eyewear selection, we aim to make every visit memorable. We prioritise creating an atmosphere where customers feel valued and inspired.